mn7bet Privacy Policy
Protecting your personal information is our highest priority. This policy explains how mn7bet collects, uses, and stores your information.
mn7bet is a trusted online betting and casino platform in Bangladesh. We place the greatest importance on our users' privacy. This privacy policy describes how mn7bet collects your personal information, how it is used, who it may be shared with, and what measures are taken to protect your information.
By using our website or creating an account, you are considered to have given your consent to the terms of this privacy policy. Please read this policy carefully.
1. What Information We Collect
Registration and Account Information
When you create an account on the mn7bet platform, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency and language
This information is necessary to verify your identity and manage your account.
Identity Verification (KYC) Information
In certain circumstances, for financial transactions and security purposes, we may collect the following documents:
- National ID card (NID) or passport copy
- Proof of address document
- bKash, Nagad or Rocket account information (for verification purposes only)
Automatically Collected Information
When you use our platform, we automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Time spent on the platform and pages visited
- Login time and date (per BST)
- Gaming activity information
2. Purpose of Data Use
Service Delivery and Operations
mn7bet uses your personal information for the following purposes:
- To create, manage, and secure your account
- To process deposits and withdrawals
- To provide bonuses and promotional offers
- To provide customer service and technical support
- To improve platform performance
Security and Fraud Prevention
Your information helps us maintain the security of our platform:
- To detect and prevent unauthorized access and fraud
- To comply with anti-money laundering (AML) regulations
- To implement responsible gaming policies
- To monitor suspicious activity
Communication and Marketing
Subject to your permission, we may contact you for the following purposes:
- To inform you about new bonus offers and promotions
- To let you know about new platform features
- To send important account-related information
3. Data Storage and Security
Encryption and Cybersecurity
mn7bet applies industry-standard security measures to protect your personal information:
- SSL (Secure Socket Layer) Encryption: All data transfers between you and our servers are protected by SSL encryption.
- Encrypted Database: Stored sensitive information is protected by advanced encryption technology.
- Regular Security Audits: Our systems undergo regular security testing.
- Restricted Access Controls: Only authorized staff can access the necessary information.
Data Storage Location
Your information is stored on secure servers. We ensure that stored information is always kept under appropriate protection. mn7bet manages all information following international data protection standards.
4. Sharing Information with Third Parties
When Information Is Shared with Third Parties
mn7bet may share information with third parties in the following circumstances:
- Payment Processors: Only the necessary information is provided to complete financial transactions through bKash, Nagad, and Rocket.
- Game Providers: Pragmatic Play, Spribe, JILI, PG Soft, and other game providers may receive limited information to ensure the gaming experience.
- Analytics Services: Anonymized data is used to analyze platform performance.
- Legal Obligations: Information may be provided in response to a valid request from law enforcement authorities.
Sale of Information Prohibited
mn7bet never sells your personal information to third parties. All third-party partners are contractually bound to comply with our privacy standards.
5. Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. mn7bet uses the following types of cookies:
- Essential Cookies: Necessary to maintain login sessions and provide basic services.
- Functional Cookies: Used to remember your preferences (language, currency).
- Analytics Cookies: Help monitor and improve platform usage.
Cookie Controls
You can disable or delete cookies from your browser settings. However, please note that disabling certain cookies may cause some platform features to not work correctly. Disabling essential cookies may affect your login session.
6. Your Data Rights
Right to Access and Correction
As a user of the mn7bet platform, you have the following rights:
- Right to Access: You can request a copy of all information we hold about you.
- Right to Correction: You can request that incorrect or incomplete information be corrected.
- Right to Deletion: In certain circumstances, you can request that your account and information be deleted.
- Right to Restrict Processing: You can request that the use of your information be limited.
- Right to Object: You have the right to object to the use of your information for marketing purposes.
How to Exercise Your Rights
To exercise any of your rights regarding your information, please contact us:
- Submit a request via 24/7 live chat
- Email us at: [email protected]
We will try to respond to your request within 30 business days of receipt.
7. Payment Information Security
Special Protection for Financial Information
Payment information is the most sensitive data we hold. mn7bet supports the following payment methods: bKash, Nagad, and Rocket.
- All payment transactions are secured through SSL encryption.
- We never store your full payment PIN or password.
- Payment information is used only for the purpose of verifying transactions.
- Records of each transaction are retained in accordance with legal requirements.
8. Minors' Information
Age Verification Policy
mn7bet provides services only to individuals aged 21 and above. We do not knowingly collect any information from minors.
- Age is verified at the time of registration.
- In suspicious cases, additional proof of age may be requested.
- If a minor is identified, the account is immediately closed and the information is deleted.
If you believe a minor is using our platform, please contact us immediately.
9. Data Retention Period
How Long Information Is Retained
mn7bet retains your personal information according to the following criteria:
- Active Account: All information is stored for as long as the account remains active.
- Closed Account: Even after an account is closed, information may be retained for the required period due to legal and regulatory obligations.
- Financial Records: Transaction records are retained for the period specified under financial laws and anti-money laundering regulations.
- Technical Logs: System logs are generally kept for a limited period.
Once the required period has passed, your information is securely deleted or anonymised.
10. Policy Changes
Notice of Changes
mn7bet may update this privacy policy from time to time. For any significant changes:
- A notification will be sent through the platform.
- You will be informed at your registered email address.
- The "Last Updated" date at the top of this page will change.
If you continue using the platform after any changes, you will be considered to have agreed to the new policy. We therefore recommend checking this page regularly.
11. Contact Us
Privacy Enquiries
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Live Chat: Direct support in Bengali, 24/7
- Email: [email protected]
Our privacy team is always ready to assist with all your enquiries.